GREAT BEAR

 

    

 

    GET IN TOUCH

     Any queries and for a more detailed discussion about any trip

     speak to Carl on 

 

  07860 563810

 

 

 

FAQ

 

BOOKING YOUR TRIP

 

What is included in the trip cost?

We include all accommodation, overnight ferry crossings, breakfasts, baggage transfers and support.

Not included are your pre- and post-trip travel, lunches, dinners or drinks.

 

What is the deposit, and when is the balance due?

The deposit for our trips is £200 per person and is non-refundable. The balance for all trip fees is due 12 weeks before the start of your trip. Group trip balances are due 16 weeks before the trip.

 

How do I choose the right trip?

There is no one trip that we can recommend for everyone. We offer trips in, France, Belgium, Italy, Ireland, The Netherlands and the UK.  Most if not all of the trips are for keen riders or those looking for a challenge - 100 mile days are common. If you have questions after  reading about our destinations and the individual trip detail pages please contact us.

 

How far in advance should I book?

We launch our calendar to our previous clients and Facebook before we make them public on this website and some of our trips get close to selling out out quickly. We recommend you follow us on Facebook for news of the trips.

 

How do I contact you to ask questions about a trip?

If I havent answered your question here then please either fill in the contact form at the top of this page or give me a text on 07860563810, You can of course ring me but I am very busy outside of the trips and your best bet really would be texting me as I may not be able to answer your call.

 

If I book a trip, is there a guarantee that it will run?

We have never cancelled a trip due to low numbers. However, there is no guarantee of this in the future. If a trip is cancelled by us we will issue a full refund or put on an alternative date.

 

What if I have to cancel my trip?

For many trips with enough notice we can generally fill your spot. If you cancel after you have paid your balance I am afraid the money is non-refundable unless we can get another rider to fill your spot. Please call us and we will be as reasonable as possible.

 

What if I have to pull out during a tour?

Unfortunately this sometimes does happen and you will have to make your own way home from where you wish to leave us. Money wise I'm afraid there is no option for a refund as accommodation will already be committed to and I have a mortgage to pay and mouths to feed.

 

What does double occupancy mean?

Unless you request to have a room to yourself (single supplement) we will pair you with another traveler of the same gender. Single supplement rooms are sometimes available but need to be requested at time of booking.

 

Do you offer a single room supplement?

We do although not always available, if you would like the privacy of a private room throughout your trip please select this upgrade option at time of booking, this cannot be changed later on.

 

Do you provide a list of hotels?

No. Due to group numbers and availability hotels quite often change, If you have somebody planning to meet you on a specific night then please enquire but providing hotel details in the past has caused me great problems with riders friends and family booking rooms under my name on the same night.

 

Do you do private or custom trips?

We have created custom trips for many of our clients and are willing to operate in all of Europe, South East Asia and the USA/Canada. Let us know what you desire and we can discuss what options you have.

 

Can I make a group booking?

Yes of course, this will allow you to customise almost every aspect of the ride to make it your own, group bookings do however incure a larger deposit that is non refundable.

 

Do I need travel insurance?

Yes, While all trips are run on public highways and we offer no resposibility for you on the tour it is recommended that you provide yourself with some sort of cover. Comprehensive travel insurance is mandatory for European tours.

 

GENERAL TRIP QUESTIONS

 

Can you help with travel arrangements for European trips?

We can suggest a few specific airlines to travel with based on our experience, but we cannot make flight bookings before or after your trip.

 

Where and when will you pick me up when I arrive?

The trip itinerary with pick up and drop off information will be sent to you when you place your deposit, or early by request. This lists all the important details that you will need to make your travel arrangements.

 

How many guests are on a trip and on rides?

We limit most trips to 8 guests and on large LEJOG trips sometimes go up to 20 riders.