GET IN TOUCH
Any queries and for a more detailed discussion about any trip
speak to Carl on
Below are our terms and conditions. By placing a deposit on a trip you are confirming to abide by these points stated below.
*By completing a booking with us you / the participant confirm that you are aware of, understand and consent to the likely physical demands of the trip. You confirm that you are aware of the possible effects and dangers including but not restricted to, trekking at high altitude, cold environments and other inhospitable environments and also declare yourself/the participant to be sufficiently physically fit and medically healthy to participate safely. You also confirm that you accept the authority of the trip leader / mountain guide.
*You are responsible for your own equipment and belongings during the trip and bare the sole responsibility for wear and tear and incidental or accidental damage to your own equipment. We recommend that you take out adequate insurance to cover your equipment. You will be provided with a list of suggested equipment to bring on each trip.
*Your behaviour during the trip must not prejudice the safety and wellbeing of any other member of the trip, or its satisfactory progress
*Any arrangements which you / the participant make independently which do not form part of the published trip itinerary are entirely at your own risk. In such an event all liability and responsibility that we bare to you/the participant will immediately cease.
*We provide certain equipment for the trips, including tents,camping equipment and GPS computers and while in your possesion you are responsible for the care of such equipment. Where you/the participant deliberately or recklessly cause damage to any such equipment you shall be liable for the costs to repair or replace each item.
*Whilst a trip is in progress you will act at all times in accordance with all reasonable instructions from the trip Leader.
*We may exclude you / the participant from the trip or any part thereof at any time (including during the trip itself) if we are of the opinion that you are likely to prejudice the good order, discipline or safety of the trip, including as a result of you failing to comply with the trip leader's instructions, breaking any law or regulation of any country where the trip takes place or you fail to adhere to the trip code of conduct, provided that we exercise our discretion reasonably in this regard. In such event, you shall reimburse to us any reasonable costs, losses or expenses which we incur or suffer as a result of our decision to exclude you.
*In the event of you being excluded from a trip under the provisions of this condition, no refunds will be given and we will not be responsible for you and you agree to indemnify us against any costs arising.
*By agreeing to these terms and conditions, you consent (unless otherwise stated on your application form) to our staff taking photographs and or video footage of you during the trip and that these images may be used by us for publicity and training purposes including, but not limited to, in brochures, websites, marketing material and in the media. (if you dont want to be put on the website just say!)
CANCELLATIONS AND REFUNDS
When you make your booking you must pay a deposit per person to secure your place.
Places will no longer be held unless a deposit has been received.
You must pay the balance of the cost of the trip no later than 12 weeks prior to the departure date. If the deposit or balance are not paid on time, we reserve the right to reallocate your place and you will lose your deposit.
If you need to cancel outside of the 12 week period then please call me and I will be as accommodating as possible, including issuing you a refund or a credit toward a future trip where possible (refunded only if I can fill your place).
If you cancel under 12 weeks from the departure date you are not eligable for a refund, I understand that situations arise however and I will be as helpful as I can in arranging an alternative trip at a discount.
If a trip is cancelled by me for whatever circumstances you will receive a full refund.